Contact Us

Let’s Start the Conversation.

How can we help?

For general questions, visit our FAQ page to find the answers we get asked about the most. If you still need help, select a topic below and we will make sure your inquiry gets to the correct team.

Product Inquiry

If you do not have a distributor, click the link below to find a solution near you:
online shop/where to buy.

Product Issue

URL
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First Name*
Last Name*
Email*
Phone
Company
Country*
State*
Product Code
Please provide the last 5 digits of UPC Barcode or Rich’s 5 digit Product Code.
Lot Number
Time Stamp
Best by Date
Comments*
Photos
Drop files here or

Accepted file types: jpg, gif, png, jpeg, Max. file size: 5 MB.

Online Shop Inquiry

Email
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First Name*
Last Name*
Email*
Phone
Country*
Richsusa.com Online Order Number*
Product and/or product description
Comments*
Photos
Drop files here or

Accepted file types: jpg, gif, png, jpeg, Max. file size: 5 MB.

f’real Customer Support

Please visit our resources page for product handling & maintenance guides:
f’real Resources

If you still need support, contact us:

f’real by Rich’s Customer Service Support

Call: (800) 483-3218
Text: (816) 759-2249

General Inquiry

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First Name*
Last Name*
Email*
Phone
Country*
State*
Comments*

Contact Us By Phone

1-800-356-7094
Monday–Friday
8:00 AM–4:30PM (Eastern)