BUTTERCREME OR WHIPPED ICING?

WHY CONSUMER PREFERENCES FOR ICINGS MATTER MORE THAN EVER.

 

cake and cupcake image

From indulgent buttercreme loyalists to whipped icing fans who prefer a lighter, balanced sweetness for their desserts, today’s shoppers are divided—and passionate—about their icing preferences.

Rich’s latest Consumer Icing Preference Study uncovers the truth behind how customers decide, what drives loyalty and where retailers and in-store bakeries are missing out. Join us live as we break down the findings and share actionable strategies to grow sales by offering both Buttercreme and Whipped Icing. Reserve your spot for the Driving Dessert Sales with Icing Choice Webinar on September 29 at 3:30 PM ET.

EVERYONE’S GOT A FAVORITE.

Buttercreme Whipped Icing Chart

Whipped Icing lovers describe it as light, airy, fluffy—a balanced sweetness that’s not overpowering and lets the cake or dessert itself shine. After blind tasting samples of both icing types on cake, Whipped and Buttercreme icings were rated at parity for overall liking, flavor and texture. On the other hand, Buttercreme loyalists can’t get enough of the thick, rich, indulgent flavor that feels classic and celebratory. Ignoring either group risks leaving sales on the table.

THE OCCASION DRIVES THE ICING DECISION.

whipped icing stat

Buttercreme dominates birthdays, group gatherings and regular indulgences—because it’s readily available and seen as the “safe” choice to please a crowd. Whipped, however, shines in special treats and multicultural occasions, and its lighter sweetness resonates with younger consumers and health-conscious shoppers.

CAPITALIZE ON EVERY ICING PREFERENCE.

buttercreme vs. whipped icing

Whether it’s a light, fluffy Whipped Icing for a fruit-filled cake, or a decadent Buttercreme swirl on a cupcake, icings elevate every dessert moment. By offering both icings, retailers and decorators can satisfy the widest range of shoppers, boost repeat purchases and make the bakery case a true destination.

THE TRUTH IS SWEET.

iced cake portfolio

Discover what really drives icing choices. Featuring guest speakers Kim Behzadi and Dave Desena, we’ll be revealing sensory study insights on how consumers view Buttercreme vs. Whipped Icing on the next Future of Fresh Bakery Live!

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1Rich’s Consumer Icing Preferences Study, September 2025