What In-Store Bakeries Need To Know
About Changing Consumer Preferences

in store bakery

Rich’s Insights for Growth® newsletter exists to bring true insights directly to you: to grow your business by fueling your imagination and impact. With Rich’s, the possibilities are endless. This newsletter will deepen engagement and present ways to win and retain different demographics that include a younger generation with a new mindset.

PERCEPTION IS THE U.S. CONSUMERS’ REALITY

With recent price increases, the majority of consumers agree that food costs are too high, but they differ on what to do about it with 49% of millennials making cutbacks due to food costs vs only 34% of boomers.

Circana Monthly Primary Shopper Surveys, through June 2024

MULTI-CULTURALISM IMPACTING FOOD AND BEVERAGE RETAIL SPENDING

Shopper makeup is changing. Multi-culturalism is making a real impact on spending with Multi-Ethnic Households (where primary shopper for Household is identified as multiple ethnicities &/or races) increasing buyers and Bilingual or English-speaking Hispanic Households increasing $ per Buyer in the past 2 years.

Source: Integrated Fresh Scan Panel, latest 52 weeks ending 6/16/24

SPECIAL OCCASIONS OCCUR AT AN AVERAGE OF EIGHTEEN TIMES PER YEAR

That’s 6 billion consumer occasions annually

These occasions have distinct characteristics. Compared to occasions overall, special occasions are more likely to include guests, source from a restaurant, occur on weekends, and be a dinner occasion.

In and away from home; weekends = Friday dinner through Sunday Source: Circana, National Eating Trends®, YE March 2023

Food and Beverage choices when in the home for special occasions

When special occasions occur at home, consumers are more likely to have foods and beverages such as cake, pie or tarts, and ice cream, compared to typical in-home occasions.

In and away from home; weekends = Friday dinner through Sunday Source: Circana, National Eating Trends®, YE March 2023

THE FOOD INDUSTRY ASSOCIATION FINDS FOOD ATTITUDES DIFFER BY GENERATION

Source: FMI Fresh Forward Conference, August 2024

Fundamental differences in younger generations

Hungry for Discovery & Connection

Feed younger generations desire to try new foods and experiences. Tap digital communities to keep fresh top-of-mind.

 

Subliminal Normality of Technology

The most educated generation – and the world is at their fingertips. Digital & Social Media influences both their online & offline choice.

Hungry for Discovery & Connection

Creating restaurant experiences at home

Consumers are looking for restaurant quality without the hassle of restaurant prices, labor shortages, and the overall diminished restaurant experience. Continuing rise in popular in-restaurant options now becoming available in other avenues.. Brands are more willing to package their offerings to create additional touchpoints with consumers.

Subliminal Normality of Technology

Social platforms key for younger consumers

Nearly half of consumers look at TikTok for pre-purchase research with viral videos from this platform fueling sales throughout the year. But what engages on TikTok is often dissimilar to traditional advertising methods.. With 64% of consumers making a purchase because of seeing it on social media, its crucial to engage with consumers on the largest platforms.

Source: Circana Primary Shopper Survey, Q4 2023

WAYS TO WIN & RETAIN THE TOP 10%

LEARN FROM OTHER’S SUCCESS

Fresh is being out-marketed and other aisles are breaking through – borrow successful strategies to super-charge needed change in fresh.

MAXIMIZE MARKETING IMPACT

Davids can topple Goliaths by owning the right messages at the right time, in the right places to the right people within digital/social and media.

FACT-BASED, SEGMENTED STRATEGIES

Fresh no longer suffers from a data divide with CPG – infuse insights and actual results to move away from averages and “what we’ve always done.”

RIGHT PORTFOLIO FOR NOW & NEXT

Complex consumer landscape requires implementing the right products, pricing strategies and innovation pipeline to win today and tomorrow’s consumers.

The below are the ways to really capture and keep Gen Z – these below points will stay with them all their lives and aren’t going to change as they age.

Multiculturalism

They are more diverse and expect diversity – they want to feel connected and reflected.

Attention span

Need to position as not a “we need to fix this” but as a “we need to work within this reality.”

Influences

Different than generations before, they are more likely to seek out information from variety of sources vs just doctors/authorities.

Visit Our Newly Updated Future of Fresh Bakery Page

Web Updates, Customer Quizzes, & More!

Visit Our Newly Updated Future of Fresh Bakery Page

We’re thrilled to unveil our newly refreshed Rich’s Academy Future of Fresh Bakery page! Designed with our customers in mind, the updated format now offers seamless access to powerful insights that can transform everyday bakery experiences, boost occasion-driven sales, and spark incremental growth.

Dive into key highlights like Rich’s proprietary fresh bakery shopper segmentation and insights podcasts. These resources are packed with innovative strategies to enhance shopper engagement, increase purchase frequency, and build lasting loyalty.

Explore our cutting-edge interactive Shopper Segmentation Typing Quiz, a tool crafted to help you not only grasp our fresh bakery shopper segments but also discover your unique perspective and identify potential opportunities. Plus, don’t miss out on our extensive collection of bakery tech courses and training, featuring everything from advanced cake decorating techniques to festive holiday cake design tutorials.

Elevate your bakery game with Rich’s Academy – where fresh ideas meet actionable insights!

 

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