Today’s consumers’ on-the-go lifestyles demand convenience. C-stores are evolving into one-stop-shops built around more than just fuel. They’re an in-and-out snack haven, a quick, hot breakfast to go, a pit-stop for a midday pick-me-up, or a place to find an easy family dinner on the way home.
According to Datassential, 79% of consumers visit the c-store just to buy prepared food or beverages often or occasionally.1 The more c-stores are integrated into the daily lives of consumers, the more opportunities they have to capitalize on every craving, and win customers over with everyday staples, prized menu items and unique LTOs.
From soft drinks and coffees to satiating shakes and smoothies, beverages have become a snacking mega trend,3 even a meal replacement – and an essential part of c-store foodservice offerings. In fact, dispensed and made-to-order beverages are the #1 c-store snack purchase category.2
Commit to the presentation, experience and selection that gives them the confidence of freshness and quality.
Beyond convenience, c-store operations must deliver on quality, consistency and customizability to gain an edge over competing quick service and limited service restaurants.
Drive traffic and boost sales with a BOGO promotion that attracts consumers looking for value while encouraging the purchase of higher-margin items, like easy-to-execute snacks or pre-packaged grab ‘n go items!
Half of c-store consumers are unwilling to wait more than five minutes for their food.9 Prioritize products, processes and equipment that facilitate in-and-out speed. Even including things like calorie counts and ingredients on your menus will cut order times for increased customer throughput.
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1SNAP! Datassential C-Store Keynote, 2023 | 2Q1 2024 Technomic C-Store Consumer Market Brief | 3SNAP! Datassential Snacking Keynote 2023 | 4Technomic Convenience Market Annual Report, November 2023 | 5 Circana, 2023 | 6 SNAP! Datassential Desserts Keynote, 2023 | 7 Boost ‘American Love of Cookies’ Report, 2023 | 8Datassential ‘Snack Trend’ FoodBytes, 2023 | 9Foodservice IP ‘Capturing Opportunities in Convenience Store Foodservice’ May 2023